What to expect
Here is a flavour of what to expect if you commission customised training from Pinnacle.
Preparation
Customised training must be tailored closely for the work you do, the skills you need and the issues you face. We would invest a great deal of consulting time to understand your situation and build a customised programme to meet your objectives. Training will be all about your issues, your people, your work, and your unique goals.
Dedication
Pinnacle has a professional, client-dedicated service culture. We understand the needs and pressures of people who commission custom training. You can expect us to be responsive, proactive, accountable, and goal-oriented in everything that we do towards delivering value and return on your investment.
Reliable
Expect professional, reliable, and transparent project management as we create and deliver your customised training. For complex projects we will bring you into our online project management system for functions like milestone tracking and document collaboration.
Delivery
Your customised course will feature the Pinnacle principles of stimulating, practical, active learning. It may draw on our extensive library of training modules, audiovisual materials and case studies, selected and tailored for your needs.
Outcome
Expect the people who you send for customised training at Pinnacle to come back with practical skills that are useful from day one. Expect them to feel motivated, enhanced and enabled by their training. Expect them to report that the training was highly relevant to their work and targeted to their needs.
Start to end
We don't just deliver training - we manage the entire process from taking a brief through development, delivery and evaluation. You will get real insight into how it went: we will provide useful post-training feedback in an appropriate format and level of detail to support your management, people development and human resources functions.
