Crisis and issues management

 

Number of days: 2

Trainers: Elsbeth Smedley and Genevieve Butler

Date: 26-27 May 2008

Price: £745 excluding VAT

 

 

 

To register for this course please download the booking form


Crisis and issues management is much more than damage limitation: it is the art of anticipating, planning, training and preparing well in advance of any negative event. This course will tell you everything you need to know about handling bad news.


Who should attend:

Anyone who needs to plan communications for a potential crisis.


What to expect:

A full run-down from experienced crisis management specialists on the fundamentals of crisis communications, including case studies of effective and ineffective crisis management. This course also features a crisis scenario workshop including a televised media training session on camera.


Course content:

  • Understanding crises and the media agenda
  • Risk assessment
  • Crisis planning
  • Preparing spokespeople
  • Communication channels
  • Working with the media during a crisis
  • Internal communications during a crisis
  • Recovering from a crisis

  • Results:

    You will receive a thorough grounding in all the requisite principles and skills to put in place systems to prepare fully for a crisis, and to handle it effectively if the worst happens.